Updated 24 Dec 2023
By registering as an account user on Eastern TCG, you agree to comply with and be bound by the following terms and conditions. Eastern TCG reserves the right to modify these terms at any time without prior notice. It is the responsibility of the account user to review and understand these terms regularly.
1.1. To access certain features of our website, you may need to create a user account. You agree to provide accurate and up-to-date information during the registration process and to keep your account information secure.
1.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to use the Eastern TCG website for lawful purposes only. You may not use the website in any way that violates applicable laws or regulations. You may not engage in any activity that could harm, disable, overburden, or impair our website or interfere with any other user's enjoyment of the site.
To become an account user on Eastern TCG, you must complete the registration process and provide accurate and up-to-date information. You agree to keep your account information, including contact details and payment information, current and accurate at all times.
For sellers: You are responsible for providing accurate and detailed information about the products you list on Eastern TCG. This includes product descriptions, pricing, and any other relevant details. The images you upload must accurately represent the product you are selling.
For buyers: While Eastern TCG strives to provide accurate product information, it is the buyer's responsibility to review product listings, descriptions, and images carefully. If you have any questions about a product, you should contact the seller directly before making a purchase.
For sellers: You have the discretion to set the prices for your products, but you agree to abide by any pricing guidelines set forth by Eastern TCG. The marketplace may charge transaction fees, which will be clearly outlined, and you agree to pay these fees as per the terms specified.
For buyers: When you place an order on Eastern TCG, you agree to pay the full amount specified in the order. Payments will be processed securely, and you may be subject to additional fees, such as taxes or shipping costs, as indicated during the checkout process.
For sellers: When a buyer places an order, you are responsible for fulfilling that order in a timely manner. You agree to communicate with the buyer regarding order status, shipping, and any potential delays. If you are unable to fulfil an order, you must promptly notify the buyer and Eastern TCG.
For buyers: The delivery times and shipping costs for your order will be provided by the seller. Eastern TCG is not responsible for delays or issues related to shipping, but sellers are expected to fulfill orders promptly and communicate any delays to buyers.
Eastern TCG will facilitate all payments. Payouts to sellers from buyers will be made according to the mutually agreed-upon schedule and method. Eastern TCG reserves the right to suspend or terminate your account at its discretion in the event of disputes or investigations into fraudulent activities.
Sellers are responsible for providing excellent customer service to buyers. Eastern TCG only facilitates and is not directly involved in transactions that occur between buyers and sellers. In the event of a dispute, buyers and sellers are expected to, in good faith, attempt to resolve the dispute promptly without intervention from Eastern TCG. Eastern TCG may at times mediate disputes between buyers and sellers in order to resolve the dispute. Dispute resolutions, at sole discretion of Eastern TCG, includes, but is not limited to, partial refunds, full refunds, account suspension, account termination, withholding of funds withdrawal. Account users agree to cooperate in good faith during dispute resolution processes and understand that Eastern TCG’s decisions in such matters are final. Failure to cooperate in dispute resolution may result in the suspension or termination of your account.
Because EasternTCG is not directly involved with transactions between buyers and sellers, you agree to release EasternTCG from claims, demands and damages related to transaction disputes. If a dispute arises, buyers and sellers are expected to deal with each other to come to a resolution. At times, EasternTCG Customer Service may step in to mediate disputes between buyers and sellers on our platform. During mediation, EasternTCG Customer Service may apply full or partial refunds to resolve disagreements. However, any and all refunds are at the discretion of EasternTCG.
You may not list or sell items that violate any laws. Prohibited items include but are not limited to illegal substances, counterfeit goods, and items that infringe on intellectual property rights. Eastern TCG reserves the right to remove any listings that violate these terms.
Eastern TCG reserves the right to suspend or terminate your account at its discretion, with or without cause. If your account is terminated, you may lose access to your account and any outstanding funds.
Eastern TCG is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our website or any errors, mistakes, or inaccuracies in the content. Eastern TCG is not responsible for the actions, products, or content of third-party websites linked to or from our website.
The account users agree to indemnify and hold harmless Eastern TCG, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
The account user's obligation to indemnify Eastern TCG shall survive the termination of their agreement and the use of the Eastern TCG online marketplace.
Thank you for choosing Eastern TCG. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our online marketplace. By accessing or using Eastern TCG, you agree to the terms outlined in this Privacy Policy.
13.1 Information We Collect:
13.1.1 Personal Information: When you register for an account, make a purchase, or interact with our website, we may collect personal information such as your name, email address, shipping address, and payment details.
13.1.2 User Content: Information you provide when creating listings, reviews, or other content on our platform.
13.1.3 Automatically Collected Information: We may automatically collect certain information, including your IP address, device type, browser type, and browsing history when you use Eastern TCG.
13.2 How We Use Your Information:
13.2.1 Transaction Processing: To process transactions, fulfill orders, and provide customer support.
13.2.2 Communication: To communicate with you about your account, purchases, and updates about Eastern TCG. We may also send you promotional emails with your consent.
13.2.3 Improve and Personalise: To improve our website, products, and services, and to personalise your experience on Eastern TCG.
13.2.4 Legal Compliance: To comply with legal obligations and resolve disputes.
13.3 Information Sharing:
13.3.1 With Sellers: Your information may be shared with sellers to facilitate transactions, shipping, and customer support.
13.3.2 Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing and analytics.
13.3.3 Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights.
13.4 Your Choices:
13.4.1 Account Information: You can access and update your account information by logging into your Eastern TCG account.
13.4.2 Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the emails we send you.
13.5 Security:
13.5.1 We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
13.6 Cookies:
13.6.1 We use cookies and similar technologies to collect information about your browsing activities and enhance your experience on Eastern TCG.
13.7 Children's Privacy:
13.7.1 Eastern TCG is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
These terms and conditions are governed by the laws of Singapore, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By registering as an account user on Eastern TCG, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.